Claims and Billing Information

Few people enjoy the unknown. Fewer still enjoy being involved in accidents.

If you’ve been involved in an accident – or feel you need to file a claim – please feel free to either contact us or find your insurance provider from the list below.

If this is an emergency, please call 911.

Andover/Bay State/Merrimack Mutual/Cambridge Mutual
  • Claims: Open claims page

    (800) 225-0770 - ask for claims; they will ask for state & last 2 numbers of policy.
    (800) 323-5112 - claims fax.

  • Bill Pay: Open BillPay page

    They only accept checks mailed to:
    95 Old River Road
    Andover MA 01810-1015

    ... and only checks online. Allow time, it is not automatic.

Andover/Bay State/Merrimack Mutual/Cambridge Mutual
Chartis Private Client Group
  • Claims: Open claims page

    (888) 760-9195 or (888) 724-8881

  • Bill Pay: Open BillPay page

    (866) 856-6855

    Regular mailing:
    P.O. Box 35423
    Newark, NJ 07193-5423

    Electronic direct from bank acct press 1
    Full payment by credit card for balance less than $99,000: press 2.
    Full payment by credit card for balance more than $99,999: press 3.

Chartis Private Client Group
Cumberland Insurance
  • Claims: Open claims page

    (609) 455-8468 - Must be faxed to this number.
    (800) 232-6992 - Existing claims - call this number, follow menu.

  • Bill Pay: Open BillPay page

    Online: Checks, Visa, Mastercard, Discover & Debit card accepted.

Cumberland Insurance
Electric
Electric
Encompass Insurance
  • Claims: Open claims page

    (800) 588-7400 - new claim, press 4, previous claim press 3.

  • Bill Pay: Open BillPay page

    (800) 262-9262 - press 1, then 1 again; check by phone.
    Online: debit & credit cards - Mastercard, Visa & American Express.

Encompass Insurance
Franklin Mutual
  • Claims: Open claims page

    (800) 842-0551 - press 2.

  • Bill Pay: Open BillPay page

    (800) 842-0551 - press 2.

    No checks over phone, mail checks to:
    P.O.Box 400
    Branchville, NJ 07826

    Online: they accept Visa, Mastercard, American Express & Debit card.

Franklin Mutual
Mercer
  • Claims: Open claims page

    (800) 223-0534 - they will connect to claims.

  • Bill Pay: Open BillPay page

    (800) 223-0534 - online or check to:
    10 North Highway 31
    Pennington, NJ 08534

Mercer
Palisades
Palisades
Peerless
  • Claims: Open claims page

    (800) 542-5385 - new claim press 2, existing claim press 3.

  • Bill Pay: Open BillPay page

    (800) 542-5385 - check over phone.
    DEBIT CARD, VISA, MASTERCARD

Peerless
Pennsylvania National/Founders Insurance
  • Claims: Open claims page

    (800) 766-2245 - follow menu.

  • Bill Pay: Open BillPay page

    (800) 766-2245
    Checks by phone or online or mail to:
    P.O. Box 2257
    Harrisburg, PA 17105

Pennsylvania National/Founders Insurance
Philadelphia Contributionship
  • Claims: Open claims page

    (800) 346-9229 - press 5.

  • Bill Pay: Open BillPay page

    (800) 346-9229 - press 3.

    Mail checks to:
    210 So. 4th St.
    Philadelphia, PA 19106
    Over phone: Visa, Mastercard, Debit Card

Philadelphia Contributionship
Progressive
Progressive
Rutgers
  • Claims: Open claims page

    (800) 222-3058 - ask for claims.

  • Bill Pay: Open BillPay page

    Check or money order to be mailed to:
    2250 Chapel Avenue, West
    Suite 200, Cherry Hill, NJ 08002-2094

Rutgers
Travelers
  • Claims: Open claims page

    For Individuals

    • Auto, Home, Personal Property,
      Boat & Yacht claims 1.800.252.4633
    • Flood claims 1.800.505.0193

    For Business

    • Auto, Property, General Liability, Specialty, Workers Comp 1.800.238.6225
    • National Accounts claims 1.800.832.7839
    • Constitution State Services claims 1.800.243.2490
    • Construction claims 1.877.828.4132

  • Bill Pay: Open BillPay page

    U.S. Mail:

    The good old hands-on approach. Mail your check or money order to:

    Travelers Personal Insurance
    PO BOX 660307
    Dallas, TX 75266-0307

    Note: Please write your account or policy number on your check or money order.

Travelers
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877-742-7201

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